Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals.
Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past two decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today.
IT Support Technician (m/f/x)
Your Responsibilities:
Procuring and setting up IT workstations
Handling support requests via phone and ticket system
Supporting the logistics IT and the retail stores
Creating documentations, FAQs and brief manuals
User / permission management
Support in improving user services
Assistance with the supervision of trainees in the IT department
Configuration and maintenance of telephones, mobile phones, tablets and the telephone system
Your Profile:
Degree as IT specialist or equivalent degree
2-3 years of practical experience in providing IT-support and user help desk
Service-oriented and strong communication skills
Strong analytical skills
Good knowledge of the MS Office environment
Fluent in German, good or fluent in English (every further language is warmly welcomed)
Your Location:
Weil am Rhein / Germany
Please send the application with your salary expectations and your earliest possible start date.